AI Model Usage & Data Processing

1.2 Model Access: We access these models through their official APIs. Video generation requests are sent to the respective model providers' servers, and results are returned to our platform.

2.1 Data Transmission: Your text prompts, images, and parameters are securely transmitted to AI model providers via encrypted API connections (HTTPS/TLS).

2.2 Data Storage: All uploaded content (text, images) and generated videos are stored securely on our servers. We do not share your data with third parties except as necessary for AI model processing.

2.3 Model Training: We do NOT use your uploaded content or generated videos to train or fine-tune AI models. Your data is used solely for generating your requested videos.

2.4 Data Retention: Your content is stored for the duration of your account plus 30 days after deletion, except where required by law for transaction records.

3.1 Quality Variations: AI-generated video quality may vary based on prompt complexity, reference image quality, model capabilities, and current system load.

3.2 Generation Time: Video generation typically takes 3-5 minutes, but may vary based on video duration, resolution, queue position, and model provider response time.

3.3 Imperfections: AI models may occasionally produce videos with minor visual artifacts, inconsistencies, or deviations from your prompt. We recommend reviewing and, if necessary, regenerating videos before commercial use.

4.1 Content Ownership: You own the videos you generate, subject to these Terms and your payment of applicable fees. However, you are solely responsible for ensuring your use complies with applicable laws and regulations.

4.2 Rights & Permissions: You must ensure you have the necessary rights and permissions for any materials you upload (images, text prompts). This includes obtaining proper consent for using likenesses, copyrighted material, or proprietary content.

4.3 Commercial Use: Commercial use rights vary by subscription plan. Please check your plan details for specific commercial use permissions.

4.4 Review Before Use: We strongly recommend reviewing all generated content for accuracy, quality, and compliance before using it for commercial or public purposes.

6.1 API Integration: We use RESTful APIs to communicate with AI model providers. All requests are authenticated and encrypted.

6.2 Queue Management: Video generation requests are queued and processed based on availability. Higher-tier plans may receive priority queue positioning.

6.3 Webhook Callbacks: AI providers notify us when video generation is complete via secure webhook callbacks. We then download and store your videos on our secure servers.

6.4 Error Handling: If generation fails due to model provider issues, policy violations, or technical errors, we provide error messages and credit refunds where applicable.

7.1 Content Moderation: We implement content filtering and moderation to prevent generation of prohibited content (violence, hate speech, adult content, etc.).

7.2 Abuse Prevention: We monitor for abuse, fraud, and policy violations. Accounts violating terms may be suspended or terminated.

7.3 Rate Limiting: To ensure fair usage and system stability, we implement rate limits on video generation requests.

7.4 Audit Trail: We maintain logs of all API calls and video generation requests for security, fraud prevention, and compliance purposes.

We respond to technical inquiries within 1-2 business days.